Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

How To Get A Better Outcome part one

Each and every day you negotiate.

From “which programme should we watch tonight” to “how much of a discount can I have?”

However or more important decisions such as salary reviews or getting staff members to work together, negotiation skills are an asset to hone to help you achieve better outcomes. Here is the first of a two part series on how to improve your negotiation

  1. Be a Spice Girl. What do you really want?
    Before you even think of starting your negotiations nut out these three things:
    1. Exactly what you want. Be concise. Write it down. Own it.
    2. Your worst case scenario – what you will sacrifice or let go of
    3. Very best case scenario - dare I say optimistic with which to start the negotiation.

  2. Consider it a chess game
    Preparation is key. Plan all your negotiation points, possible rebuttals and alternatives. Open with the points you’re happy to concede. The table is in your court. Be reasonable. Both parties need to feel they’ve been successful.

  3. Use authoritative sources
    Drop in expert research or well known sources to back up your argument gives you credibility and increases your persuasiveness.

  4. Face to face is best
    You can’t see a twitch over the phone or anger set in while reading an email. Non verbal cues are so communication-rich they can really help you with your negotiations.

Debbie Mayo-Smith (BSc Hons Econ) is an International Motivational Business Speaker and Managing Director of SuccessIS! ( and a leading specialist in easy practical ways to improve business profitability, personal productivity and Internet marketing. Debbie lives in NZ and travels the world speaking, writing and training. By the way, if you'd like to get lots of neat tricks like this, plus marketing and business development tips, why not enrol for our free newsletter?

This article is copyright to Debbie Mayo-Smith & SuccessIS. You may use it for your newsletter, website or as an article. It can be reproduced - but in its entirety and with inclusion of Debbie Mayo-Smith as the author and the weblink


Free Quick Tips Newsletter
You'll love this succinct monthly tip newsletter focused on improving your business results and productivity.

View and sign up now!!!

Andrew Gardner; Investors Edge

"Get on her email list mate! She sends brilliant tips every month. It’s the one newsletter I love to get!"