You get more done My husband (who is a CIO – Chief Information Officer) put it quite succinctly “with a smartphone, you have 75% of the functionality of your desktop computer, yet total freedom from your desk.” For the self employed or anyone is sales or business development, think of the freedom it gives you [...]
Let me share a humiliating personal experience I went through early in my speaking career. I was one of the keynote speakers at the Electrical Contractors’ Association of Queensland annual conference. My presentation was well received by the members – I could tell by the volume of books sold during morning tea. This told me [...]
The following shortcuts will save you a lot of time and stress while sitting at the keyboard. This is a go to table to help you memorise these important shortcuts. Open CONTROL + O Undo CONTROL + Z Save CONTROL + S Print CONTROL + P Close the active window ALT + F4 Bold CONTROL [...]
Here are four tips to help you achieve a successful outcome with your next sales pitch Strong opening If you’re pitching a $500,000 contract and have only 10 minutes, ‘good morning ladies and gentlemen, thank you for having us here’ just cost you over $8,300 by wasting 10 seconds. Open differently and strongly. Paint a [...]
Let me introduce you to one of the best kept secrets and most underutilised assets in Outlook Contacts. And that’s Categories. What are categories? A category is a keyword or phrase that you can assign to a Contact (email, appointment, task.) You can assign one or as many categories as you like to each item. [...]
1. Never let a viable prospect go You spent time and money through networking, good customer service, advertising and website development to get prospective customers to your figurative door. Don’t waste your money or time spent. Establish a communication stream to keep in contact until they are ready to do business or refer/ 2. Excel [...]
How’s Your Memory? Do you ever forget to follow up on important outgoing emails (answers required, proposals, quotes?) Need a memory prompt for bills to pay or people to contact? Throw away those scraps of paper and let me introduce you to Tasks – your new memory prompter. Once you start using Tasks – you’ll [...]
Are you becoming increasingly stymied trying to get your foot in the door? If so, have you reviewed your communication mode lately? If you’re simply emailing a prospect or trying – repeatedly to get them on the phone or get past their gatekeeper, you probably need another strategy. Here’s a simple one that should work [...]
When does one and one equal much, much more than two? When you develop the synergy of working with other likeminded businesses. Call it developing working alliances; strategic partnerships; networking; joint marketing. Call it what you want – but I can’t stress the importance of it enough. Take a look at what you do and [...]
In the current environment of slashed budgets preparing a superior proposal is more important than ever. Here are two strategies that should significantly increase your success. 1. Them. Not You Almost every piece of marketing material, proposal, sales presentation that I see has the wrong I/You ratio. Your prospects care solely about themselves. Yet most [...]
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Marketing in Today's Wired World alerts you to the many profitable and clever ways you can use email, txt, video and audio messages to boost revenues, recruit new business, cut costs, improve customer service and leapfrog in front of your competition.
101 Outlook and Google Tips Debbie's years of experience working with email and Google are packed into this easy to read #1 bestselling book.
101 Customer Experience Tips do you want more sales, referrals and repeat business? Then you need this book! You won't want to miss these 101 tips to place your head and shoulders above the crowd to build customer loyalty, word of mouth, and profits.
101 Balancing Tips with nine children between them and busy careers, let Debbie and Mary Lambie use their experience to make this practical little book a goldmine of solutions for you.
Save hours a week using clever, timesaving 'how-to' solutions to the top problems you have using email, your calendar, address books/contacts.