Inspirational, Motivational & 'How-To' Speeches, Workshops and Seminars With Debbie Mayo-Smith, One of Australia & New Zealand's Favourite Woman Speakers
Topics - click on the title to go to write up
Sales, Marketing, Customer Service
Successful Internet Strategies
Time Management / Productivity
Work Life Balance
Whether talking to a client; a staff member; interviewing a potential employee or just entertaining around the dinner table – you could benefit greatly by knowing and using essential secrets for’ persuasive discussions’ and selling.
Debbie is normally one of the highest ranking speakers at any conference she speaks at. With over 225 under her belt over the past three years, you know her secret to getting the message across isn’t just pushing a button for the next PowerPoint slide.
- How to connect intellectually
- How to connect emotionally
- Talking from their shoes
- How to create and recite great customer testimonials and case studies
- Computer tips on creating great documents, proposals, PowerPoint
- Improved communication and persuasion skills
- Improved selling ability
- Improved productivity
Objective: developing a system to grow business easily and inexpensively
A step by step recipe on how to significantly enhance business sales, profits and personal productivity. It requires only your clever thinking and the business tools you already have on hand. Even better it requires minimum effort or cost.
We will cover three key concepts:
- Information – How to profit from your customer information. Make Your Database Your Goldmine.
- Communication – Strategies and modes to use for sales, business development, customer service and value add.
- Automation – The magical sewing it together – how to make your computers, software and technology do the work.
At the end of this 90 minute session you’ll be able to immediately implement Debbie’s ideas to effect the following:
- Elevate 2012 income
- Lower overheads
- Free up valuable time
- Improve client service and value-add
- Better life balance
- Many more referrals
- Better Succession plan
2012 is definitely the year to work smarter and not harder. To prosper in still challenging times.
A well rounded, maintained and 'worked' database has the potential to skyrocket business income and customer satisfaction when combined with the everyday tools already at your fingertips.
This session will motivate, delight and show attendees exactly how to:
- Build / enhance their customer and prospect database
- Cheap, easy and clever marketing ideas
- How to run the marketing and sales campaigns using:
- Text messaging
- Email communications
The end result is a plan of action, the process to follow and exactly how they can profit from their customer information
Social media. The experts have got it wrong, or maybe they’re too young and not experienced enough in business to understand the real point, the real value of social media in business today. It’s twofold...
First, as the new freasy (free and easy) communication channel to strike up and maintain referrals and relationships with past, present and future clients/customers.
Second, as freasy technology to grab and use cleverly to save your business costs while improving internal and external communications.
In this plain talking, practical session completely devoid of hype, Debbie will outline clever, strategic, free and easy ways you can use and benefit from the internet and social media.
The session will cover three areas to grow business
- How to get a top Google ranking
- How to make your website a transaction workhorse
- How to make your website Interactive with social media add on’s
- Recommendation sites
- Try to get people to say good things about you
- Search and protect from negative comments
- Social Media
- YouTube – let Google pay for your bandwidth and hosting
- Facebook – your free second website and internal/external communication tool (intranet)
- LinkedIn – how you and your clients can benefit from it
- Twitter – how to use it cleverly
Objective: how to be more focused and successful as business owners and managers
To help each attendee to understand their role is not just running the business and delivering the services. It’s vitally important for them to work and communicate well to grow business.
This workshop session will inspire and show everyone how to establish processes that will give them more personal freedom and boost profits. Easily and cheaply!
The six strategies we will cover and work on:
The rewards of long term thinking and follow through.
The importance of creating a marketing strategy, then systemises it.
What you should be doing.
How to take your business and personal goals and turn them into action steps to achieve them. Having consistency throughout their marketing material.
The right use of time and the importance of targeted communications.
Developing and using a customer database. What data to collect, where, how to store, how to use.
Putting it together: How to automate and use the tools at their fingertips.
- The How to’s : single button pushes for personalised emails, text messages, cleaning and creating database consistency
- SMS txt messages
- MS Office tips
How much time do you waste in your inbox? Reading emails, answering them and of course fuming over the spam.
What many don’t know is there are several tricks that can save a phenomenal amount of time and turn staff into Masters of sales and marketing.
Debbie will give the answers to solve problems and significantly eliminate wasted time with email. This presentation is NOT just software how-to's. You can go to any computer training course for that!
It is the practical business application – Specific business problems and the solution focus that makes it different. Not only will everyone view their inbox in a new light, but with the knowledge they gain, they’ll be able to completely change and streamline email response to incoming enquiries; stay on top of business development AND improve customer relationship management.
Your Business Outcomes:
- 10 computer tricks to save a phenomenal amount of time AND turn brokers into marketing maestros
- Automatically sorting, prioritising and even answering incoming email
- Automatically getting rid of spam
- Automating follow up
- How to turn contacts into a superb customer / prospect database
Are you living the life you love?
Debbie Mayo-Smith is similar to your group. A parent. A partner. Totally involved with business. Debbie’s achievement is that as a mother with six young children (including twins and triplets), she started a business from scratch, grew it to a 6 figure annual income, built an enviable international reputation, wrote best selling books (eight in total) – all in a short timeframe and on a miniscule budget.
With this funny story filled session, you will pick you unforgettable balancing, managing and computer automation tricks that will help you stop wasting so much precious time and focus on the most pleasurable and profitable use of your time – whether it’s writing a summation or making jam with the kids.
Debbie will inspire, entertain and make you laugh and think. But more importantly she’ll share the secrets to successfully balancing the 1001 pulls on time without dropping the ball.
Personal and Business Outcomes
- More focus
- Goal achievement
- Valuable time freed up
- Improved business results
- A plan of action!
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Bob Ramsay; General Manager: Australian School and Portrait Laboratory “I found your presentation both stimulating and highly informative. You provided a "real world solution" at little or no cost, to what I am sure is a common problem for most SME.
Listening in on conversations over the weekend your contribution triggered excitement. I noticed many people were still brainstorming ideas on the bus on the way to the airport two days later, fantastic!”
Marita Lam; National Sales Manager; Cruiseco
CRUISECO had the pleasure of welcoming Debbie Mayo-Smith, as a keynote speaker at our Annual National Conference in Adelaide. Debbie was an absolute inspiration to the 150 travel agents and travel industry personnel who were present. Her 2 part seminar, focusing on “how to fight internet induced obsolescence” not only gave the audience a new confidence within themselves, but it also inspired everyone to “get with the times and enhance their marketing strategy now!”
Debbie had spent a lot of time researching the information she provided prior to the Conference – she spoke with many of the travel agents and suppliers. Debbie conducted a pre-conference online survey in order to get the information and data she needed to make her presentation unique and relative to those who attended.
Debbie was rushed off her feet at the end of her presentation. Those travel agents who attended were so revved up, that CRUISECO has invited Debbie Mayo-Smith back to Australia to conduct a series of workshops in a few month’s time.