Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Don’t worry about being right

All too often we let our pride get in the way of creating a great customer experience. When we disagree with a customer, or they tell us we have made a mistake, our ego makes us want to convince the customer we are right and they are wrong. Make it your policy never to do that because you can never win a battle with a customer. If you do not accept their point of view, they will just take their business elsewhere. You can be right and poor, or wrong and rich.


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