Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Don’t take customers for granted

Peter Klem, of Lindentech, Western Australia, says that being taken for granted is a terrible abuse of relationship. Every time he receives an order for any goods from his clients, he immediately emails an acknowledgement of their order and thanks them for their continued support. He also adds expected delivery dates and any further relevant information.

It serves three purposes:

1. Confirmation of the items ordered.

2. Recognition of the client and appreciation for their business.

3. It allows him to engage the client positively, should there be any potential delay of delivery.

It’s about building and maintaining bridges – it’s not rocket science, it’s social engineering.


This article is copyright to Debbie Mayo-Smith & SuccessIS. You may use it for your newsletter, website or as an article. It can be reproduced - but in its entirety and with inclusion of Debbie Mayo-Smith as the author and the weblink


Free Quick Tips Newsletter
You'll love this succinct monthly tip newsletter focused on improving your business results and productivity.

View and sign up now!!!

Andrew Gardner; Investors Edge

"Get on her email list mate! She sends brilliant tips every month. It’s the one newsletter I love to get!"