Motivational SpeakersDebbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance, Sales, Marketing, Time Management, Productivity, Technology, Tips

How can I track staff-handling of web inquiries?

Be sure emails are answered
Have the inquiry come to your inbox. Create a double rule – to put the inquiry into your special folder, then send a copy to the relevant staff member.

When you next meet with staff compare notes. You’ll know exactly when and how many inquiries came in to your folder. See if it matches what staff say they received and handled.

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