Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Personalise with a click

Impressing en masse is easier than you think You know you can communicate with your customers by sending one email to all of them. When you put their email details in the To or Cc address field, everyone will see who the email is going too. If you use Blind Carbon Copy (Bcc), the distribution list is hidden.

You might not have known that you can easily do a personalised email merge where each recipient is individually addressed and sent their own email (merging any information you have in Outlook Contacts or your database). You can send 20 different emails to 20 different customers at once. Or 100. Or 500.

You’ll find personalised email merge in two places:

• in Outlook go to Contacts, Tools then Mail Merge

• in Word go to Tools then Letters and Mailings.


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