Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
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Write it down

Sean Kelly, Corporate Partners, Australia
Sean suggests you always confirm verbally and then write exact details down as you work through each point.

At the conclusion:
1. Review what has been agreed (or not agreed).
2. Talk about what is up for further discussion.
3. Confirm with the other party that you will follow up on what has been agreed in writing. If the deal is concluded, then this may take various forms and may well be something as simple as a letter or verbal agreement, or a formal contract. All documents should be signed by both parties.

Mary Lambert, Workplace Consulting, Australia

Mary concurs. She also adds: ‘If formal documentation is to be signed, a short email outlining the agreement, sent prior to the production of such documentation, can prevent disagreement or confusion about the final result.’

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