Debbie Mayo-Smith international inspirational motivational how-to speaker technology, time management, improving business performance
Motivational Speakers, Sales, Marketing, Time Management, Productivity, Technology, Tips

Make the caller feel welcome

Mike Brooks, Mr Inside Sales, United States of America
Here’s a tip I read on an old blog by Mike:

Everyone and their brother always say: ‘I’m just calling to follow up.’ Or, ‘I’m just calling to see if you got the information I sent you. I’m wondering if you have the time to review the information.’

Instead, be positive, forward and assume they have read it.

‘Hi I’m x from y company and I have been really looking forward to speaking with you. I’m sure you’ve looked at the information I’ve sent and probably even have a few questions. Do me a favour and grab it, and I’ll hold on while you do.’

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